Refund policy

We gladly accept returns within 14 days of your purchase. To initiate a return, please get in touch with us via email at aysababyprams@gmail.com.

If you wish to return an item, please review the following conditions:

  • Shipping Costs: The buyer is responsible for covering all return shipping expenses.
  • Safe Transit: To ensure safe delivery, return shipments must include both tracking and shipping insurance. We are not liable for any return parcels lost or damaged in transit.
  • Refund Eligibility: A refund will be processed only after we receive the returned item and verify that it is in the exact same condition as when it was originally dispatched.